Taylor Smith tsmith.com
As a Technical Product Manager, I lead teams who turn opportunities into tools that empower people. With a design
education and engineering background, I bring cross-functional teams together to tackle complex challenges, develop
tools to connect clients to their audiences, migrate legacy systems, and work more efficiently.
SKILLS & TOOLS
Skills: Certified Scrum Product Owner, product management, business analysis, backlog grooming and prioritization, competitive analysis,
release planning, resource forecasting, project management, data modeling, migration planning, wireframing, persona creation, user flows
Tools: Jira, Smartsheet, Google Analytics, Git, SQL, Cloudflare (Workers, Pages, Access, CDN, WAF), AWS (CDK, API Gateway, Lambda, EC2,
Route 53, Amplify), Google Cloud Compute (GKE, GCS), Contentful, JavaScript/TypeScript, React, Next.js, PHP, Sentry, RollBar, Postman
Soft Skills: Workshops and discovery facilitation, remote team building, managing stakeholders, written communication, public speaking
EXPERIENCE
Aug 2021 – Present Product Manager Cloudflare Austin / Remote
Leading Marketing Engineering group serving 37 stakeholder teams, process and agile coaching, guiding implementation of
service integrations to support data-driven campaigns, and driving expansion of editorial tools and high-performance static
site build infrastructure to power internationalized cloudflare.com marketing site and blog serving 12M visitors monthly.
•
Marketo Submission Service — Built new service to securely accept, sanitize, queue, and submit 900 lead-gen submissions per day
•
Static Site Migration — Migrated to Gatsby/React-based static site for 90% reduction in time to visually complete, 30% – 50%
increases to Lighthouse Performance and Accessibility scores across key pages (mobile).
•
Adobe CDP Integration for Dash Campaigns — Built service to merge campaign creative from CMS with zone- and account- level
data to present personalized product recommendations to drive PAYGO subscriptions and ENT sales opportunities.
Jan 2020 – July 2021 Product Manager Very Remote
Product vision consulting, prioritizing stakeholder goals into roadmaps, serving as Product Owner and Scrum Master,
resource and budget planning, process improvement, directly managing engineers and one PM.
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Peloton — Requirements gathering and planning for new fulfillment logistics integrations to cover 50% of North American orders.
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Kickfin — Led rebuild of a hospitality payment application as React SPA frontend consumer to client’s new REST API backend,
launched to 800 restaurants nationwide in summer 2021.
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Complex Media: Sole Collector app — Launched iOS retail marketplace app and backend microservices with 50k downloads
driving 40k partner referrals across 5 retailers in its first 30 days, earning a 4.9 star rating.
•
Socialyte: Insyte — Led re-architecture of campaign tracking app to repair legacy code, handle larger data sets, and increase speed
to add more customers and campaigns without hiring more support team members.
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Led discoveries and wrote project plans for B2C IoT, iOS app, retail eCommerce contracts to sell $1M+ revenue in my first year.
May 2016 – Nov 2019 Product Owner Four Kitchens Remote
Introduced Product Owner as an internal client service role to respond to market expectations for solutions-driven consulting:
Internal advocate for stakeholders, collaborated with user researchers, led requirements gathering and prioritization,
controlled scope, and managed product backlogs for large-scale websites and publishing platforms.
•
Constructed sales strategy and pricing for Support Department to standardize contracts and increase capacity utilization.
•
Oregon Public Broadcasting — Digital Strategist: Two-year engagement leading rounds of consulting to guide newsroom digital-
first transformation. Lead author of a vision roadmap report. Guided vendor selection.
Oct 2012 – April 2016 UX Designer & Frontend Engineer Four Kitchens Austin / Remote
EDUCATION
B.F.A. Graphic Design & Advertising, The University of Tulsa, 2011
Certified Scrum Product Owner (CSPO), ScrumAlliance, 2016
COMMUNITY
Jan 2019 – Present Southwest Collegiate Cyber Defence Competition, Project Manager, Scenario Writer, Support Dispatch
Jan 2015 – Present Zilker Theatre Productions, Member of the Board of Directors, Producer, Backstage Manager, IT Admin
SELECTED CONTENT
Dec 2022 Building an e-Paper Digital Photo Frame [on Workers with KV and R2]
Oct 2021 Route Not Found on the Edge: a Cloudflare-Powered Location-Aware Roadtrip Blog
Jan 2021 The Many “Hello, Worlds” of Christmas: Advent of Code 2020
April 2020 React Native: Hello World to Hangboard Coach in Two Weeks, Very Possible Blog
