Association and that number is expected to increase to $99.0 billion in 2020. Other Services
such as boarding, grooming, training, pet sitting and all other services except veterinary care
account for $10.3 billion in the industry’s revenue. Spending on pet care services has vastly
increased over the past decade, according to United States Census Bureau.
This Pet Care Services industry summary is from First Research which also sells a full version
of this report.
“Companies in this industry provide grooming, specialized training, and boarding
services for companion animals. Major US companies include PetSmart, PETCO Animal
Supplies, and Best Friends Pet Care. The US and the UK have typically been leading pet-
owning countries. Other major international markets for pet grooming and boarding
include the BRIC nations: Brazil, Russia, India, and China. In particular, China and India
are experiencing an increase in pet ownership rates as economies develop and people’s
attachment to pets drives spending.
The US pet care services industry includes about 17,000 establishments (single-location
companies and units of multi-location companies) with combined annual revenue of
about $5 billion. The industry includes animal shelters. Services provided by
veterinarians and pet supplies retailers, which are not included in the industry, are
covered in the Veterinary Services and Pet & Pet Supplies Stores profiles, respectively.
Competitive Landscape: Demand is driven mainly by the number of cats and dogs kept
as pets, which is affected by demographics and economic conditions. The profitability of
an individual pet care company depends on marketing skills, reputation, and the range
of services offered. Large companies enjoy economies of scale in marketing as well as
better access to capital to invest in boarding and grooming equipment and in training
programs. Small practices can compete effectively by specializing in particular animals
or types of grooming or training, or by serving an exclusive area.”
These Pet Care Services business market insights are derived from is from
Euromonitor, which also sells a full version of this report.
Increasing Humanization: Americans are increasingly willing to spend more on their
companion animals and treat their pets as family members. This rising in social status
has been accompanied with increased spending on pet care services such as grooming,
treats, and lessons