Multi-Factor Authentication (MFA) for the Attorney Information

Multi-Factor Authentication (MFA) for the

Attorney Information System (AIS)

Quick Reference Card

QRC Overview

Multi-Factor Authentication (MFA) is an authentication method that requires an account holder to

provide two or more veriﬁcation factors to successfully gain access to a system.

Registration for MFA is a one-time event that must be completed using a computer and a mobile phone that

has Microsoft Authenticator installed.

After registering your device for MFA, you will authenticate your login credentials with a one-time code each time

you log into the Attorney Information System (AIS) Attorney Portal. This code is generated by Microsoft

Authenticator.

This quick reference card outlines the steps needed to download Microsoft Authenticator on your mobile phone

and register your device for MFA to access AIS.

There are four steps necessary to register your mobile phone for MFA and successfully access the AIS website.

These steps must be followed in sequential order.

Step 1 Log into your AIS account on the AIS Attorney Portal.

Step 2 Click the Multi-Factor Authentication (MFA) link in the upper right corner of the window.

Step 3 Follow the instructions on the Mobile Authenticator Setup screen.

Step 4 Click the Back to AIS Home Page link in the upper right corner of the window.

For more detailed information on these steps, see each section below.

Step 1: Log into your AIS account on the AIS Attorney Portal

1. Open an internet browser window and navigate to the AIS Attorney Portal.

https://jportal.mdcourts.gov/aisattorneyportal/security/login.xhtml.

2. Click in the Login ID ﬁeld and enter the email address used during

AIS registration.

3. Click the blue Next button.

4. Click in the Password ﬁeld and enter your password.

5. Click the blue Next button.

Step 2: Click the Multi-Factor Authentiﬁcation (MFA) link

1. Click the Multi-Factor Authentication (MFA) link in the upper right corner of the window.

2. Verify that the Microsoft Authenticator setup window displays.

The Microsoft Authenticator setup window will list a series of steps necessary to register your mobile

phone for MFA access to AIS.

Step 3: Follow the instructions on the Mobile Authenticator Setup screen

Install the Microsoft Authenticator app on your mobile phone

1. On your mobile phone, navigate to the App Store or Google Play.

2. Search for the Microsoft Authenticator app.

3. Download and install the app on your mobile phone.

Open the application and scan the barcode

1. Open the Microsoft Authenticator app on your mobile phone.

2. Click the Scan a QR code button that displays at the bottom of the Microsoft Authenticator screen.

3. If prompted, click the Allow option to authorize Microsoft Authenticator access your mobile phone’s camera.

4. Use your mobile phone to scan the QR code that is displaying on your computer screen.

Microsoft Authenticator will provide a dynamic code. A new code will generate every 10-30 seconds.

Enter the one-time passcode provided by the application

1. In the One-time Passcode ﬁeld, enter the numeric code (without spaces) shown in Microsoft Authenticator.

2. Click the blue Save button. A green conﬁrmation message will appear at the top of your computer screen as

well as a table indicating the mobile phone has

been successfully conﬁgured.

If you have not entered the passcode in the

applicable ﬁeld before the allotted time, please

wait for a new code to regenerate and enter the

new passcode before clicking the Save button.

Step 4: Click the Back to AIS Home Page link

1. Click the red Back to AIS Home Page link in the upper right

corner.

2. Verify the AIS Attorney Portal home page displays.

Need Help? Contact Customer Services

https://mdcourts.service-now.com

mdcourts@service-now.com

410.260.1114