PT Telkom Indonesia (Persero) Tbk
Chapter 03 ABOUT TELKOM
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To build a more prosperous and
competitive nation as well as deliver the
best value to our stakeholders.
To be the most preferred
digital telco to empower
the society.
Vision
Mission
1. Advance rapid buildout of sustainable intelligent digital
infrastructure and platforms that is affordable and accessible to all.
2. Nurture best-in-class digital talent that helps develop nation’s digital
capabilities and increase digital adoption.
3. Orchestrate digital ecosystem to deliver superior customer
experience.
Purpose
PURPOSE, VISION, MISSION, AND STRATEGY
Telkom determines the purpose, vision, mission, strategy, and corporate culture listed in the long-
term plan and approved by the Board of Commissioners and Directors on December 9, 2019. This
is done to support national digitalization and internalize the transformation agenda.
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PT Telkom Indonesia (Persero) Tbk
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Strategy
Telkom conceives its strategic framework into a portfolio direction strategy that includes the development
of 3 (three) digital business domains, namely digital connectivity, digital platforms, and digital services.
The portfolio direction strategy in the business domain is supported by a value delivery model strategy
that includes portfolio optimization strategies, technology, organization, synergy and operational
excellence, talent management and corporate culture, inorganic initiatives, and corporate governance.
In broad lines, Telkom’s long-term strategy is contained in the acronym of WINDIGITAL, which includes:
W
Win broadband
connectivity business to
maximize cash flow
I
Invest to scale DC and be
The National B2B Digital
Leader to Maximize Value
N
Nurture Digital Service
Ecosystem through Smart
Investment to Maximize
Synergy Value and Value
Creation
DD
Drive continuous and strict
optimization of business and
asset portfolio
II
Increase group technology
integration and digitization
GG
Gear up for streamlined lean
digital-ready organization
II
Improve operation quality and
synergy for cost leadership and
better customer experience
TT
Transform to digital telco talents
and incorporate digital culture
AA
Acquire digital capabilities
inorganically and accelerate
ecosystem partnership
LL
Link up group strategic
planning and implementation
and enhance risk management
and compliance
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