Mobile App User Guide Concur Travel
Last Revised: August 27, 2024 Page 1 of 67
Mobile App User Guide
Concur Travel
Last Revised: August 27, 2024
This guide describes the
current version, which
is shown on the
"Introduction" guide.
Applies to these mobile devices:
Yes: iPhone
No: iPad
No: Android
IMPORTANT: Be aware that your company's configuration may not allow for all of the features
described here. Generally, if a feature is not available in your configuration of the web version of SAP
Concur, then it is not available in the mobile app.
Concur Travel simplifies the corporate travel
booking experience by bringing the entire
booking process and travel data into one
place. Travelers see and manage travel their
itineraries in SAP Concur’s online travel
booking tool.
Concur Travel ................................................... 3
View an Itinerary ............................................... 3
Book a Flight ..................................................... 4
Book a Rental Car .............................................. 7
Book a Hotel...................................................... 8
Book a Train .................................................... 10
Cancel a Rental Car Reservation ........................ 11
Cancel a Hotel Reservation ................................ 12
View Agency Information .................................. 13
Use TripIt and Other Apps ................................. 14
View TripIt Itinerary ......................................... 15
Approval ......................................................... 16
Approve a Trip ................................................. 16
New Concur Travel ......................................... 17
Supported Configurations .................................. 18
Least Cost Logical Fare (LLF) ....................... 18
Agency Form of Payment (FOP)* .................. 18
E-Receipts* ............................................... 18
Void Tickets* ............................................. 18
Per Diems .................................................. 18
Customer Feedback Survey* ........................ 18
Manage Your Trip ............................................. 19
Change Trip* ............................................. 19
Travel and Request Integration* ........................ 20
To Create a Request: .................................. 21
To Submit a Request: ................................. 21
To View Trip Details: ................................... 21
To Approve a Request: ................................ 23
Flight .............................................................. 24
Search for a Flight ...................................... 24
Review and Book ........................................ 27
Finalise ..................................................... 29
View Trip Overview ..................................... 30
Cancel Flight Reservation ............................ 31
Rental Car ....................................................... 34
Search for a Rental Car ............................... 34
Select a Rental Car ..................................... 36
Map View .................................................. 37
Review and Book ........................................ 38
Finalise Trip ............................................... 39
View Trip Overview ..................................... 41
Cancel Car Reservation*.............................. 42
Hotel .............................................................. 43
Search for a Hotel ...................................... 43
Select a Hotel ............................................ 45
Map View .................................................. 47
Review and Book ........................................ 47
Finalise Booking ......................................... 49