June 20, 2022
V.9.2
Mask Requirements
Q1. Who is required to wear a mask?
A1. With respect to air travel, as outlined in Interim Order Respecting Certain Requirements for Civil
Aviation Due to COVID-19, all persons (even those fully vaccinated) must wear a mask at the
screening checkpoint, during the boarding process, in flight, while deplaning, and in the customs and
border processing area. This includes wearing a mask in the arrival testing area or when interacting
with a public health or border services officer. Exceptions are in place for those who:
(a) are less than two years of age;
(b) are at least two years of age but less than six years of age who are unable to tolerate
wearing a mask;
(c) provide a medical certificate certifying that they are unable to wear a mask for a
medical reason;
(d) are unconscious; and
(e) are unable to remove their mask without assistance.
All crew members are also required to wear a mask at the screening checkpoint, during the boarding
process, in flight, while deplaning and in the customs and border processing area. The only
exception is if the crew member is on the flight deck or if wearing a mask interferes with operational
requirements or the safety of the flight or endangers the crew member.
Gate agents are also required to wear a mask at the screening checkpoint and during the boarding
process (unless the gate agent is separated from any other person by a physical barrier that allows
the gate agent and the other person to interact).
Transport Canada has prepared a sample medical certificate for those who are unable to wear a
mask for a medical or physical condition. Please see
Medical Certificate for Persons with Physical or
Medical Conditions That Prevent the Use of a Non-Medical Mask or Face Covering for Civil Aviation
for the sample. The form must be signed and dated by a Healthcare Provider who is either a
physician, nurse practitioner, or physician assistant. Dentists are also authorized to sign medical
certificates in the case of masks. The medical certificate does not require the sharing of any
diagnosis or other information that is confidential in nature.
Q2. Is there an obligation to wear a mask at an airport located in a province/territory where this
requirement has been lifted provincially/territorially?
A2. Although the epidemiological situation is improving domestically, the Government of Canada
continues to recommend the wearing of a mask, especially in situations where physical distancing is
hard to maintain such as seated on an aircraft, in customs hall or during a physical screening
process. As Transport Canada continues to evaluate its COVID-19 guidance and requirements for
the aviation industry based on advice from public health authorities, masks continue to be required
at the screening checkpoint, during the boarding process, in flight, while deplaning, and in the
customs and border processing area. This includes wearing a mask in the arrival testing area or
when interacting with a public health or border services officer.