IN HOPE
ANNUAL REPORT
2018
DEAR SUPPORTER
For more than 50 years, Catholic Social Services has worked to support the most vulnerable in our community.
The people we serve are our neighbors and friends; they are each of us. This is important to remember because
the challenges that push one family into homelessness could be any of ours. At CSS, we are committed to
investing in our neighbors and friends—the people of our community—and walking with them as they transition
to permanent stability.
In FY2018, we focused on building partnerships and programming with the goal of housing, income through
employment or benefits, and social and emotional wellbeing. This work requires us to step out of our comfort
zone to find new partners, learn their concerns and connections to the issues of poverty and homelessness, and
then work together using shared language and goals. Only by working together will we make a true difference.
One of the many partnerships of which we are most proud is our Healthcare and Homelessness Partnership.
This collaboration with the three large hospitals in Anchorage focuses on healthcare services, respite beds for
healing and recuperation, and transportation to needed appointments. This collective work has led to a savings
of at least $2 million in the first year and 19 patients in homelessness discharged from the hospital to healing beds
in Brother Frances shelter. This makes our community stronger by saving resources, better utilizing emergency
services and, most importantly, supporting our neighbors and friends as they move to permanent stability and
self-sufficiency—and doing so with dignity and respect.
Lisa Aquino
Executive Director
Michael Fredericks
Chair, Board of Trustees
We compassionately serve the
poor and those in need, strengthen
individuals and families, and
advocate for social justice.
BOARD OF TRUSTEES
SHELTERS
On any given night, 340 men,
women and children receive a
safe shelter.
MEALS
Nearly 6
5
0,000 pounds of
food was distributed to those in need
of a meal.
VOLUNTEERS
More than 16,
9
00 hours of
service was provided by volunteers to
enhance our community efforts.
Michael Fredericks, Board Chair, SALT
Mark Fineman, Board Vice-Chair, Cook Inlet Housing Authority
Lisa Bruner, ConocoPhillips
John Conway, Eklutna Construction & Maintenance, LLC
Gerard Diemer, Wells Fargo
Cindy Gough, Providence Alaska
Stormy Jarvis, Oceanic Management Group
Anchala Klein, BP
Elaine Kroll, First National Bank Alaska
Christian Muntean, Vantage Consulting
Walter Williams, Doyon Limited
www.cssalaska.org
info@cssalaska.org
(907) 222-7300
Find us on social media @CSSAlaska
CONNECT WITH US
FINDING HOPE
HOMELESSNESS IS A STARTING POINT, NOT A STOPPING POINT.
Phillip was living life with a wife and two children he loved dearly. Then, his life took a drastic and unexpected turn.
His wife died from a heart attack. That was in 2010. He struggled through grief and taking care of his family. It was
too much to handle and Phillip’s life spiraled out of control. He was in and out of jail, his children were placed in
foster care.
When he got out of jail – with $37 and no place to go in the dead of winter—Phillip felt hopeless. The staff at
Brother Francis Shelter welcomed him. He was connected to Homeless Family Services and received a caseworker
named Sarah to help him. She got him clothes, a job and bus passes. Phillip said Sarah was more than a caseworker:
she was an advocate for him.
Sarah also was dead-set on getting Phillip housed. She even texted him links to Craigslist apartment postings and
emailed him leads. In less than a month, Sarah found Phillip a home, and Phillip found hope.
For a year now, thanks to Sarah’s and Catholic Social Services’ ongoing support—plus Phillip’s hard work—he
remains housed, employed and sees his children again. When he looks back on how far he’s come over the past year
and a half, Phillip knows his homelessness was a starting point, not a stopping point.
“IF YOU’RE WILLING TO WORK, WILLING TO DO
SOMETHING, THERE IS NO WAY YOU CANNOT SUCCEED
WITH CATHOLIC SOCIAL SERVICES,” SAID PHILLIP.
Medical Respite is a wing in Brother Francis Shelter that opened in April 2017. The groundbreaking
partnership service works well for medically fragile people experiencing homelessness. It gives
clients the space to recuperate, return to health and get back on their own two feet. Each of
the wing’s 10 beds stay full. Clients are paired off in a room, allowing them to heal together and
encourage one another to improve their recovery as well as their outlook.
A health clinic is housed at Brother Francis Shelter to assist clients, and they also can receive
assistance in getting transportation to other medical appointments. In 2018, the respite program’s
operating costs generated 10 times the amount of savings to the community through reduced
emergency medical services.
HEALTHCARE & HOMELESSNESS
DIGNITY & RESPECT
We serve the most disenfranchised
members of our community. At the
same time, we believe all people
deserve the highest quality of care.
We are proud that more than 90%
of clients surveyed say they were
treated with dignity and respect.
SUPPORTING VETERANS
Nearly 1,000 Alaskans were housed
with CSS's help last year. Of
those, 98—or 10%—were military
veterans. Our Support Services for
Veteran Families program assists in
identifying and addressing barriers,
increasing self-sufficiency, and
security permanent housing for
veterans and their families.
MEETING DAILY NEEDS
Catholic Social Services provides
basic health and safety to more
than 3,000 men, women and
children in Alaska each year through
homeless and shelter services. We
operate the two largest homeless
shelters in the state, which serve all
Alaska residents.
PROVEN SUCCESS
In 2018, CSS housed 988 people. More than
80% of clients housed with the help of our case
management staff remain in housing, despite
their experience with trauma and challenges.
Those families now hold jobs, buy their own
food and better support their families. There
are fewer moms and kids sleeping in their cars,
people on the street corners and filling up
shelters. They are working and contributing to
the community.
EFFICIENCY
CSS is maximizing limited dollars and increasing
effectiveness so the cost of serving each
person decreases. We are working with partners
to eliminate unnecessary redundancies in service
offerings and ensure those in need of services
are receiving the best available care from the
most appropriate service provider.
By working with our partners, we’ve made
improvements to data collection, targeted
our outreach and implemented permanent
supportive housing strategies to sharply improve
outcomes to keep people housed and off
the street.
RETURN ON
INVESTMENT
CSS provides an excellent return on investment.
We leverage partner, private, municipal and state
dollars to amplify the effectiveness of our work.
CSS has implemented groundbreaking
partnership programs, such as the medical
respite program at Brother Francis Shelter, that
save more than $1.5 million annually.
INNOVATION
CSS changed its shelter service model in 2018
to focus on long-term sustainability and
permanent stability. Ultimately, this reduces
the cost of serving each person and has
allowed CSS to serve more clients effectively
without increasing funding.
We are “Alaskanizing” evidence-based best
practices in order to best serve our individual
and unique clients. This allows CSS to effectively
support a changing homeless population, which
has shifted to a large, aging population and those
needing mental health services.
18%
GRANTS & CONTRACTS
OTHER
CONTRIBUTIONS (IN-KIND)
CONTRIBUTIONS (CASH)
UNITED WAY OF ANCHORAGE
FEES & SERVICES
ARCHDIOCESE OF ANCHORAGE
SOURCE OF FUNDS
PERCENTAGE OF TOTAL
0% 10% 30%20% 40% 50%
$3,397,296(29%)
$1,979,009 (17%)
$1,118,915 (10%)
$116,850 (1%)
$5,000 (0%)
$119,952 (1%)
2018 TOTAL
$11,639,612
$4,902,590 (41%)
AUDITED BY BDO AUDITORS
$317,843
$711,952
CATHOLIC SOCIAL SERVICES CENTRE
DEVELOPMENT/SPECIAL EVENTS
$349,577
ST. FRANCIS HOSUE FOOD PANTRY
$840,132 (7%)
PREGNANCY SUPPORT & ADOPTION SERVICES
HOMELESS MEDICAL RESPITE
$273,382
PERCENTAGE OF TOTAL
PERCENTAGE OF GOVERNMENT GRANTS PERCENTAGE OF FUNDS FROM COMMUNITY
$2,073,219 (70%)
$1,248,845
$162,658
$962,890 (77%)
77%
28%
$2,194,749 (18%)
$1,113,630 (17%)
17%
REFUGEE ASSISTANCE & IMMIGRATION SERVICES
HOMELESS FAMILY SERVICES
ADMINISTRATION
CHARLIE ELDER HOUSE
FAMILY DISABILITY SERVICES
CLARE HOUSE
BROTHER FRANCIS SHELTER
USE OF FUNDS
(
PROGRAM
)
FISCAL YEAR: JULY 2017–JUNE 2018
2018 TOTAL
$11,492,594
$1,171,337 (28%)
$72,380
TRANSITIONAL HOUSING
ANNUAL FINANCIAL REPORT
70%
CSS is a good steward of community donations and grant funds, making the most of every dollar
available to support our mission.
CSS Alaska is one of the largest social service agencies in Alaska. It
was incorporated in 1966 as a registered 501(c)3 nonprofit corporation.
CSS is the social service arm of the Archdiocese of Anchorage, serving,
engaging and employing people of all faiths.
THANK YOU
Catholic Social Services recognizes our generous
corporate and foundation donors of $5,000 or more.
IN HONOR OF
We remember our community supporters
and generous donors.
Alaska National Insurance Co.
Anchorage Running Club
Arctic Slope Regional Corp.
Bishop's Attic No. 2
BP Foundation, Inc.
Bristol Bay Native Corporation
Calista Corporation
ConocoPhillips Alaska, Inc.
Cook Inlet Region, Inc.
Doyon, Limited
Fiduciary Trust Company
First National Bank Alaska
GCI Communication Corp.
NANA Development Corp.
Providence Health & Social Services
Rasmuson Foundation
Richard L. & Diane M. Block Foundation
Shoreside Petroleum, Inc.
St. Elizabeth Ann Seton Parish
The Alaska Community Foundation
The Carr Foundation, Inc.
The Catholic Foundation of Alaska
The Seattle Foundation
United Way of Anchorage
Weidner Property Management LLC
Wells Fargo Foundation
Abe's 2nd!
Allen Piccioni
Aunt Mary Digney
Betty Grenier
Bruce Wehlan
Carl Libbey
Carol Gregoroff
Carol Stolpe
Casey Sullivan
Walter P. Sullivan
Clara Andrews
Danielle and Arthur LaFrance
Debbie Sis
Diane Fleming
Dr. Jeanne Andersen
Eileen
Eileen Hand
Evelyn Hamm
Evelysay
Finn Kelly
Fr. Steven Moore
Fr. Tom Lilly
Gary Baker
Giles Duley
Glenda Burk
Gloria Jean Palmer
Ian Glynn
Jack "Patrick" Cooper
Jana Hayenga
Jean & Matt
Jessica Austin
Jim Babb
Joyce Baker
Karel Henkel
Kenny and Leslie Gerondale
Lucinda McBurney
Marjorie Dittrich
Mary Jo Stewart
Maurice Coyle
Michael Dunham
Mr. White Keys
Olive, Nathan, Nathan & Mita Scheiss
Peter DeStefano
Rebecca and Michal Noblin-Stryszak
Robin & Jesica Holmes
Rosemary Gray
Sean McElligott
Sheila Howe
Steve and Colleen Brown
Susan Houck Lounsbury
Tiera Schroeder
Virginia Cook
WE TRULY APPRECIATE AND
VALUE ALL OUR DONORS WHO
SUPPORT OUR MISSION TO
BETTER OUR COMMUNITY.
IN HOPE
