Joint Field Office/ Disaster Recovery Centers
When the president declares an emergency or major disaster, the Nevada Division of Emergency Management
Division (NDEM), and the Federal Emergency Management Agency (FEMA) jointly administer programs in a
Joint Field Office (JFO) to help individuals who suffer disaster damage or losses. To assist the public in
obtaining information, Disaster Recovery Centers (DRC) are normally established in or near the affected area.
Registration
When the president declares a disaster, that includes the Individuals and Households Program, FEMA sets up
a toll-free telephone number (800.621.3362) so individuals and households may begin to apply for assistance
immediately. Alternatively, individuals may also register online at www.disasterassistance.gov. If you do not
register, you will not get help! When registering, you will be asked if you have insurance to cover your loss
and provide temporary housing if needed. If you do have insurance coverage you will be referred to your
insurance agent for further assistance. However, if you do not have coverage, you may be eligible for one or all
of the programs that follow. For the most part, the programs that follow are listed in the order that they would
be available following a major disaster declaration.
Individuals and Households Program
The Individuals and Households Program (IHP) consists of Housing Assistance (HA) and Other Needs
Assistance (ONA). Housing Assistance assists disaster victims with housing needs and is administered and
fully funded by FEMA. Other Needs Assistance provides disaster assistance awards for eligible medical,
dental, and funeral expenses, as well as personal property, transportation, and other necessary expenses or
serious needs. Other Needs Assistance is funded 75 percent by FEMA and 25 percent by the state. Nevada
has entered into an agreement with FEMA in which FEMA operates the program on Nevada’s behalf.
The IHP grant limit of $33,100 (in 2017) is adjusted annually to reflect changes in the Consumer Price Index
(CPI) for All Urban Consumers published by the Department of Labor.
NOTE: The average award from IHP Housing or Other Needs Assistance is very small in comparison to the
maximum available. Eligibility for assistance in based upon essential needs as determined by a FEMA
inspection. The program, by design of Congress, only provides limited assistance to help an individual or
household on the road to recovery. Private insurance is one’s best bet to hedge the financial loss created by
disaster.
Other Needs Assistance (ONA)
ONA awards are available to qualified individuals and families to meet serious, disaster-related needs and
necessary expenses for which assistance from other federal, state, or voluntary agency disaster assistance
programs is unavailable or inadequate. Typically, these needs fall into the categories of medical, dental, and
funeral expenses, as well as personal property, transportation, and other necessary expenses or serious
needs resulting from a major disaster. This program is only available when the president declares a disaster.
Housing Assistance
After insurance considerations, FEMA may provide housing assistance in a number of ways. Eligible
individuals/households may receive financial assistance to rent alternate housing, pay for short-term transient
accommodations, repair owner occupied private residences, and to replace owner-occupied private
residences. FEMA also may provide direct housing assistance in the form of temporary housing units that
FEMA purchases or leases for disaster victims.