Please read this document carefully.
Full terms and conditions can be found
within the Policy Booklet.
The Property Owners policy is underwritten by
U K Insurance Limited and will run for
12 months or as shown on the schedule.
Full details of any Endorsements or Excesses
that apply will be shown in the Policy Schedule
or Policy Booklet.
Churchill Property Owners
Insurance Summary
Page 2
Product Summary
Churchill Property Owners Insurance Policy
Cover Extensions included
as standard
Conditions Exclusions
Available on “Specified
Contingencies” basis with the option
to include “Accidental Damage” for:
• Buildings
Landlords’ fixtures and fittings
Walls, gates, fences, patios,
terraces, drives, yards, car parks,
car ports, roads, pavements,
underground pipes and cables
Shop fronts and all fixed glass
therein, blinds and fitments
Subsidence is available as an option
in most cases
Index Linking
Basis of Claims Settlement –
reinstatement
Designation
Reinstatement of Sum Insured
following a loss
Excess – as per schedule
Felt/Flat Roof
Subsidence
Various Exclusions apply to Vacant
or Disused Premises
Malicious Damage and Theft or
attempted Theft by employees,
tenants and other persons
lawfully in the Premises
Damage caused by riots, strikes,
civil commotion or labour
disturbances in Northern Ireland
Damage to gates and fences
caused by storm or flood or
breakage or collapse of aerials,
satellite dishes or falling trees
Damage caused by an explosion
due to the bursting by steam
pressure of a boiler, economiser or
any other apparatus unless used
for domestic purposes
Damage caused by storm or flood
resulting from frost, subsidence,
ground heave or landslip or
attributable solely to changes in
the water table level
Damage due to the breakage or
collapse of aerials, satellite dishes
or falling trees unless caused by
lopping, pruning or felling of trees
Property more specifically insured
Damage to glass and sanitary
ware as defined under Section 5
– other than by Fire, Lightning or
Explosion
Damage to any particular piece
of equipment or appliance
by self ignition, short circuit,
excess pressure etc unless more
specifically insured under the
Policy Extensions
Frost damage to plumbing
installations in outbuildings.
Accidental Damage (if selected)
then the following additional
exclusions will apply:
Damage caused by:
Wear and tear, the action of light
and atmosphere
Moth, vermin or insects
Any process of cleaning, dyeing,
restoring or repairing
Wind, hail, sleet snow, flood or
dust damage to walls
Subsidence, landslip or ground heave
Corrosion, wet or dry rot, marring
or scratching
Normal settlement or bedding
down of new structures
Inherent vice, latent defect,
gradual deterioration
Faulty or defective workmanship
Collapse or cracking of Buildings
Maintenance, redecoration or
repair costs
Subsidence, ground heave and
landslip (if selected)
then the following additional
exclusions will apply:
Damage caused to yards, car parks,
roads, pavements, swimming pools,
walls, gates and fences unless also
affecting an insured building
Accidental Damage to
underground service pipes and
cables
Ground rent – up to 2 years
whilst uninhabitable and up
to a maximum of 10% of the
Sum Insured
European Union and Public
authorities
Professional fees
Capital Additions – up to 20%
of Sum Insured or £2,000,000
whichever is less
Removal of Debris
Damage by Emergency Services –
up to £25,000 any one claim
Contracting Purchaser’s Interest
Trace and Access – up to £25,000
any one claim
Subrogation Waiver against
Parent or Subsidiary Companies,
Tenants and Lessees
Non-invalidation
Workmen
Mortgage – interests of
mortgagors and leaseholders/
lessees protected following
increased risk
Drain clearance costs
Fire extinguishment Alarm
Resetting Expenses and Additional
sprinkler upgrade costs
Loss of metered water and
heating oil – up to £25,000 in any
period of insurance
Unauthorised use of Electricity,
Gas or Water – up to £25,000 any
one claim
Alternative accommodation costs
whilst the Building is uninhabitable
up to the Sum Insured for 24
months from the date of damage
Fly Tipping up to £25,000 any one
claim
Removal of Nests up to £1,000
any one claim
Further Investigation Expenses
Removal of Tenants’ Debris up to
£25,000 any one claim
Temporary Removal
Loss of or Duplication of Keys up
to £15,000
Section 1: The Structure
Page 3
Property Owners Insurance Policy – Key Facts
Cover Extensions included
as standard
Conditions Exclusions
Damage which originated prior to
inception of cover
Damage resulting from demolition,
construction, structural alteration
or repair of any property at the
same premises
Damage resulting from
groundworks or excavation at the
same premises
Damage caused by:
The normal settlement or bedding
down of new structures
The settlement or movement of
made-up ground
Coastal or river erosion
Defective design or workmanship
or the use of defective materials
Fire, subterranean fire, explosion,
earthquake or the escape of water
from any tank apparatus or pipe
Section 1: The Structure (continued)
Page 4
Cover Extensions included
as standard
Conditions
Available on “Specified
Contingencies” basis with the option
to include “Accidental” Damage”
including:
Fixtures and fittings (not forming
a permanent part of the structure)
Contents of Common Parts
Floor Coverings
Subsidence is available as an option
in most cases
Index Linking
Basis of Claims Settlement –
reinstatement
Automatic Reinstatement of
Sum Insured
Excess – as per schedule
Felt/Flat Roof
Subsidence
Temporary Removal – up to £25,000
Replacement Locks – up to £25,000
Debris Removal Costs – up to
£25,000 any one premises
Loss of Oil and Metered Water –
up to £25,000 any one period
of insurance
Alternative Accommodation
Costs whilst the Building is
uninhabitable up to £100,000
Exclusions
Various exclusions apply to vacant
or disused premises
Malicious Damage and Theft or
attempted Theft by employees,
tenants and other persons lawfully
in the Premises
Damage caused by storm or flood
resulting from frost, subsidence,
ground heave or landslip or
attributable solely to changes in
the water table level
Damage due to the breakage or
collapse of aerials, satellite dishes
or falling trees unless caused by
lopping, pruning or felling of trees
Damage due to leakage of
beverages from bottled stock
Damage to:
Property in the open in respect
of riot, malicious damage, civil
commotion, labour disturbances,
storm, flood and theft
Stock and Materials in Trade
Bills of exchange, money,
promissory notes, securities,
deeds, bonds etc.
Business books, plans and
specifications, designs and
computer records
Jewellery, watches, furs and
precious stones and metals
Works of art and antiques
Property more specifically insured
Cessation of work or confiscation
by authorities
Plant or fittings by self-ignition,
short-circuit, excessive pressure,
self-heating or leakage of
electricity
Any particular piece of equipment
or appliance by self ignition, short
circuit excess pressure etc unless
more specifically insured under the
Policy Extensions
Any electrical sign or its
installation
Accidental Damage (if selected)
then the following additional
exclusions will apply:
Damage caused by:
Wear and tear, the action of light
and atmosphere
Moth, vermin or insects
Any process of cleaning, dyeing,
restoring or repairing
Corrosion, wet or dry rot, marring
or scratching
Subsidence, landslip or ground
heave
Inherent vice, latent defect,
gradual deterioration
Any machine arising from
mechanical, electrical or electronic
breakdown
Normal maintenance or repair
Faulty or defective workmanship
Erasure or distortion of information
on computer records
Dishonesty or fraud by Your
employees or anyone lawfully on
the premises
Standard Cover
Section 2: Landlords Contents
Cover Extensions included
as standard
Conditions Exclusions
Maintenance, redecoration or
repair costs
Confiscation or detention by Customs
or other officials or authorities
Damage to glass or sanitary ware
as defined under Section 5 – other
than by Fire, Lightning or Explosion
Subsidence, ground heave and
landslip (if selected)
then the following additional
exclusions will apply:
Damage caused to yards,
car parks, roads, pavements,
swimming pools, walls, gates and
fences unless also affecting an
insured building
Damage which originated prior to
inception of cover
Damage resulting from demolition,
construction, structural alteration
or repair of any property at the
same premises
Damage resulting from groundworks
or excavation at the same premises
Damage caused by:
The normal settlement or bedding
down of new structures
The settlement or movement of
made-up ground
Coastal or river erosion
Defective design or workmanship
or the use of defective materials
Fire, subterranean fire, explosion,
earthquake or the escape of water
from any tank apparatus or pipe
Section 2: Landlords Contents (continued)
Property Owners Insurance Policy – Key Facts
Page 5
Page 6
Property Owners Insurance Policy – Key Facts
Cover Extensions included
as standard
Legal liability to pay damages and
associated costs in respect of:
Accidental Bodily Injury
Accidental damage to property
Accidental obstruction, trespass,
nuisance or interference with air,
light, water or way
Wrongful arrest, detention,
imprisonment or eviction,
malicious prosecution or invasion
of privacy
Indemnity limit as shown in the
Schedule
Conditions Exclusions
Ownership of buildings not insured
under Section 1 – The Structure
Ownership of land unless we have
agreed to provide cover
Excluding manual work away from
Premises (other than collection
or delivery)
Injury or damage arising from any
mechanically propelled vehicle
licensed for road use or any vessel
made to float on, in or travel
through water, air or space
Professional negligence, wrongful or
inadequate treatment, examination,
prescription or advice given
Goods which You supply, install,
erect, repair or treat
Cost of rectifying or replacing
defective work
Pollution or Contamination
other than caused by a sudden
identifiable and unintended and
unexpected incident
Damage to anything supplied,
installed or erected by You if such
Damage is attributable to any
defect therein
Cross Liabilities
Motor Contingent Liability
Defective Premises Act 1972
Wrongful Arrest
Compensation for Court
Attendance connected to
a claim (up to £500 per day for
partner/director and £250 for
each employee)
Additional Persons Insured
Worldwide Personal Liability
Contractors Contingent Liability
Contractual Liability
Health & Safety at Work Act 1974
Data Protection Act 1998
Corporate Manslaughter and
Corporate Homicide Act 2007
(up to £1,000,000 any one period
of insurance)
Standard Cover
Section 3: Public Liability
Property Owners Insurance Policy – Key Facts
Page 7
Cover Extensions included
as standard
Conditions Exclusions
Available on “Specified
Contingencies” basis with the
option to include “Accidental”
Damage” including
Loss of:
Rent
Additional Expenditure
Auditors or accountants charges
Outstanding Debit Balances
Subsidence is available as an option
in most cases.
Reinstatement of Sum Insured
following a loss
Cessation of Trading
First Financial Year
Payment on Account
Unoccupied Buildings
As shown under Section 1 –
The Structure and Section 2 –
Landlords Contents
Boiler Explosion
Prevention of Access
Loss of Book Debts
Public Utilities
Professional Accountants’ Charges
Automatic Rent Review – limit
100% increase
Subrogation Waiver against
Parent or Subsidiary Companies,
Tenants and Lessees
Contingency Rent Extensions for
Landlords’ Protection
Denial of Access up to £100,000
Loss of Attraction
Optional Cover
Section 4: Rent Receivable
Cover Extensions included
as standard
“All Risks” cover on Glass,
Sanitary Ware and Shop Front
Glass at the Premises for which
You are responsible
Conditions Exclusions
Damage arising out of:
Fire, Lightning or Explosion
Removal or installation or repairs
or alterations carried out at the
Premises
Theft unless theft is covered
under Section 1 or 2
Damage in any portion of Vacant or
Disused Buildings
Reasonable cost of boarding up
Damage to frames or framework
following breakage of Glass
Removal/Replacement of fixtures
to effect replacement of glass
Replacement of foil lettering,
painting of glass, etc.
Accidental damage to goods
following breakage of glass in
display windows
Standard Cover
Section 5: Glass and Sanitary Ware
Page 8
Cover Extensions included
as standard
Conditions Exclusions
Legal liability to pay damages and
associated legal costs in respect of
death, disease or illness caused to
employees.
Indemnity limit £10,000,000
(inclusive of legal costs), unless
otherwise shown in the Schedule.
Right of Recovery
Certificate of Employers Liability
if policy or section cancelled
certificate becomes ineffective
from cancellation date
Bodily injury to employees (other
than the driver) from being in or
on any vehicle where injury results
from use by you of a vehicle whilst
on the road under the terms of Part
VI of the Road Traffic Act 1988
Visits or work on any offshore rig
or platform
Health & Safety at Work Act 1974
Compensation for Court
Attendance connected to a claim
(£500 per day for partner/director
and £250 for each employee)
Unsatisfied Court Judgements
Additional Persons Insured
Injuries to Working Partners
Corporate Manslaughter and
Corporate Homicide Act 2007
(up to £1,000,000 any one
period of insurance)
Optional Cover
Section 6: Employers Liability
Cover Extensions included
as standard
Conditions Exclusions
Legal Expenses up to £100,000 in
relation to the following:
Standard Cover
Legal Defence and Eviction of
Squatters
Property Damage
Contract Disputes
Rent Recovery
The most We will pay in Cost
and Expenses is no more than
the amount We would have paid
to a Preferred Law Firm or Tax
Consultancy. The amount We will
pay a law firm or tax consultancy
(where acting as an Appointed
Lawyer) is £100 per hour.
Claims under this Section are dealt
with and managed by DAS Legal
Expenses Insurance Company Ltd
on Our behalf.
The following Conditions apply to
Rent Recovery:
If You accept payment (or part
payment) of rent arrears from the
tenant of the Premises, You must
be able to provide proof that You
have warned the tenant that it
does not prevent You taking further
action against them under this
Policy
Where the tenant is a limited
company, You must first seek
advice from the Appointed Lawyer
before accepting payment of rent
arrears
Section Conditions
DAS can take over and conduct,
in Your name, any claim or legal
proceedings at any time.
We will not pay any claim covered
under any other policy, or any
claim that would have been
covered by any other policy if this
Section did not exist
Any claim reported to DAS more
than 90 days after the date the
Insured should have known about
the Insured Incident
Any Costs and Expenses, Hotel
Expenses or Storage Costs that
are incurred before DAS agree to
pay them
Any disagreement with Your tenant
when the Date of Occurrence is
within the first 90 days of the
first Period of Insurance and the
tenancy agreement started before
the start of insurance cover under
this Section
A claim which is fraudulent,
exaggerated or dishonest or where
an allegation of dishonesty or
violent behaviour has been made
against You
Any claim relating to registering
rents, reviewing rents, rent
control, buying the freehold of the
Premises or any matter that relates
to rent tribunals, rates tribunals,
land tribunals, rent assessment
committees and rent officers
Any claim relating to someone
legally taking the Premises from
You, whether You are offered
money or not, or restrictions or
controls placed on the Premises
by any government or public or
local authority unless the claim is
for accidental physical damage
caused by any of the above
Any claim relating to Subsidence,
mining or quarrying
Judicial review
Fines, penalties, compensation
or damages for which You are
ordered to pay by a court or other
authority
A contract dispute relating to Your
tenancy agreement
A contract dispute relating to the
purchase of the Premises
A contract dispute relating to a
dispute arising from any loan,
mortgage, pension, investment
or borrowing
A contract dispute relating to
construction work, designing,
converting or extending Your
Premises where the contract value
exceeds £5,000 (including VAT)
Optional Cover
Section 7: Commercial Legal Expenses
Property Owners Insurance Policy – Key Facts
Page 9
Property Owners Insurance Policy – Key Facts
Cover Extensions included
as standard
Conditions Exclusions
Terrorism Treasury issues certificate
certifying that any Damage was
caused by Terrorism
Conditions or terms which provide
for adjustments of premium
based on declarations on expiry
of the period of insurance will not
apply to Terrorism insurance
Any Long Term Agreement
applying to this Policy shall not
apply to Terrorism insurance
Cover will not extend to include the
territorial seas adjacent to England,
Scotland and Wales as defined by
the Territorial Sea Act 1987
Riot or Civil Commotion,
War, Invasion, Act of Foreign
Enemy Hostilities (whether war
be declared or not), Civil War,
Rebellion, Revolution, Insurrection
or Military or Usurped Power
Virus or Similar Mechanism or
Hacking or Phishing or Denial
of Service Attack (as well as any
Financial Loss associated)
Any loss or consequential loss
from any Nuclear Installation or
Nuclear Reactor
Damage to residential property
insured in the name of a private
individual from the radioactive,
toxic explosive or other hazardous
properties of any explosive
nuclear assembly or nuclear
component thereof, ionising
radiation or contamination
by radioactivity or from the
combustion of any radioactive
material, chemical and/or
biological and/or radiological
irritants contaminants or
pollutants
Optional Cover
Section 8: Terrorism
Page 10
Cover Extensions included
as standard
Clauses and Conditions Exclusions
Equipment Breakdown
The insurance by Sections 1 and
2 (if operative) of the Policy is
extended to include cover for
direct physical Damage caused to
Covered Equipment resulting from
an Accident – up to £5,000,000
any one Accident.
Precautions You will exercise due
diligence in:
complying with any statue or
order
ensuring that insured items are
properly maintained and used in
accordance with manufacturer’s
recommendations and in taking
reasonable precautions to
prevent loss or damage
Back Up Records
A hydrostatic, pneumatic, or gas
pressure test of any boiler or pressure
vessel; or an insulation breakdown test
of any type of electrical equipment:
Any defect, virus, loss of data or
other situation within Media
Depletion, deterioration, corrosion,
erosion, wear and tear, or other
gradually developing conditions
Damage recoverable under a
maintenance agreement or any
warranty or guarantee
Delay in resuming operations
resulting from the need to
reconstruct or re-input data or
programs on Media
Policy Extension
Extension 1: Equipment Breakdown
Contamination by a Hazardous
Substance – up to £10,000 in any
one period of insurance
Computer Equipment – up to
£250,000, EU up to £5,000
Costs incurred in reinstating data
– up to £50,000 in any one period
of insurance
Increased cost of working – up to
£50,000
Rent receivable – up to £100,000
Expediting Expenses – up to
£20,000 any one Accident
Cost of hire charges for hiring a
substitute item during the period
of repair – up to £10,000 in any
one period of insurance
Loss caused by an accident to
storage tanks or water tanks – up
to £10,000 any one Accident
Damage to Own Surrounding
property resulting from
explosion of any steam boiler,
steam generator, economiser,
superheater, steam pipework or
steam vessel – up to £1,000,000
any one Accident
General Conditions
Misrepresentation
Reasonable Precautions
Change of Risk or Interest
Cancellation
Instalments
Choice of Law
Contracts (Rights of Third
Parties) Act 1999
• Unoccupancy
• Interest Clause
• Fire Extinguishing Appliances
• Changes to your cover
• Automatic Renewal
Claims Conditions
Action by You
Our Rights
Fraudulent Claims
Conditions Precedent
Subrogation
Other Insurances
Arbitration
• Excesses
General Exclusions
War, Government Action and
Terrorism
Sonic Bangs
Radioactive Contamination
Pollution or Contamination
Date Recognition Computer Virus and Hacking
Property Owners Insurance Policy – Key Facts
Page 11
Property Owners Insurance Policy – Key Facts
Further Information
24 hour business assistance services
Helpline services:–
Eurolaw Commercial Legal and UK Tax Advice
Helpline on any business problem including
employment, VAT, contract disputes etc (supplied
by DAS Legal Expenses Insurance Company Limited
on our behalf)
Business Emergency Assistance Helpline – rapid
response from reputable local contractors to deal with
any sort of emergency on your premises, including
burst pipes, drainage problems, gas, electricity failures
and serious roof damage (supplied by DAS Legal
Expenses Insurance Company Limited on our behalf)
You must pay any call-out or repair charges
Health and Medical Assistance Helpline giving
assistance concerning nutrition, sports injuries,
giving up smoking, exercise, complimentary health
and changing doctors (supplied by DAS Legal
Expenses Insurance Company Limited on our behalf)
Emergency Glazing and Security Assistance
Helpline – rapid call outs for any glazing or door
and window security problems (supplied by
Glassolutions on our behalf)
Your right to cancel
If this cover does not meet your requirements, please
return all your documents within 14 days of receipt.
We will return any premium paid in full provided that
no claims have been made on the policy during that
time. If you cancel your cover outside this period, we
will return any premium paid less an amount for the
period the policy has been in force. We will not make a
refund if there has been a claim under the Policy.
How to make a claim
To notify us of a claim in the first instance please
telephone 0345 878 8195.
How to complain
Should there ever be an occasion where you need
to complain, please call us on our priority number
0800 169 8777. If your complaint relates to a claim
please contact your claims handler whose details will
be shown on your claims documentation.
If you wish to write, then please address your letter to:
Claims complaints to the Technical Operations
Manager at the address shown in your claims
documents
All other complaints to Churchill Business Insurance,
Customer Services, 37 Broad Street, Bristol BS1 2EQ
If we cannot resolve the differences between us, you
may refer your complaint to the Financial Ombudsman
Service (FOS). The address is: The Financial Ombudsman
Service, Exchange Tower, London E14 9SR
(Telephone number 0800 023 4567 or 0300 123 9123).
Details about our Regulator
U K Insurance Limited is authorised by the Prudential
Regulation Authority and regulated by the Financial
Conduct Authority and the Prudential Regulation
Authority under registration number 202810. The
Financial Conduct Authority website, which includes
a register of all regulated firms, can be visited at
www.fca.org.uk, or the Financial Conduct Authority
can be contacted on 0800 111 6768.
Details of Financial Services
Compensation Scheme
Under the Financial Services and Markets Act 2000,
should the company be unable to meet all its liabilities
to policyholders, compensation may be available.
Insurance advising and arranging is covered for 90%
of the claim without any upper limit. For compulsory
classes of insurance, insurance advising and arranging
is covered for 100% of the claim, without any upper
limit. Information can be obtained on request, or by
visiting the Financial Services Compensation Scheme
website www.fscs.org.uk
If you would like a Braille, large
print or audio version of your
documents, please let us know.
How to contact us
Information helpline 0345 878 8194
Claims helpline 0345 878 8195
Other products available from Churchill
Car: 0800 032 7158 Pet: 0800 032 9462
Home: 0800 015 1122 Travel: 0800 916 7170
Calls may be recorded
Churchill insurance policies are underwritten by U K Insurance Limited. Registered office:
The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No.1179980.
U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by
the Financial Conduct Authority and the Prudential Regulation Authority. Calls may be recorded.
CFB POKF 1215