Your guide to DVR
Welcome to DVR
Take total control of your TV-viewing experience and
watch your recorded shows whenever you want.
Welcome to the good life.
+ Record up to 15 shows simultaneously while watching any live or pre-recorded show, from any
cable box in the house.
+ Store up to 300 hours of SD or 75 hours of HD programs in your program library*.
+ Start watching a recorded show in one room and fi nish it in another.
+ Rewind live TV so you won’t miss a thing*.
+ Pause any live TV show and resume watching it without missing anything.
+ Organize recordings into folders for easy access.
+ Set preferences to make recording your favorite show, or an entire series, simple.
+ Adjust record settings during a show if your program runs longer than expected.
+ Use an unlimited number of TVs for whole-home viewing.
+ Control your viewing choices and more with parental controls.
+ Manage your DVR, schedule recordings and more, either with the Optimum App or online.
*Depending on your level of service or equipment. See optimum.net/mydvr to learn more.
Version 4
COL1117DVR
Table of Contents
4 Program Guide
Find something to watch
5 Control
Playback controls
Parental controls
Preferences
8 Record
Record a program you’re watching
Record a program from the program guide
Record a series that you’re watching
Record a series from the program guide
10 Watch
Find your recordings
Watch your recordings
Watch your recordings in another room
Play a recording in progress
Bookmarking
12 Manage
Edit your scheduled recordings
Modify a series recording
Edit a recording in progress
DVR folders
Manage your DVR on the go
Check recording space
Cancel a program scheduled to be
recorded
Cancel a series scheduled to be recorded
15 Delete
Delete a program
Delete a folder
Delete a program from Clean-up My DVR
Delete a folder from Clean-up My DVR
16 Troubleshooting
Version 4
COL1117DVR
4
Program Guide
The search for programs that interest you is fast and easy. Press GUIDE on your remote to access
the guide. You can navigate it in three ways:
+ Use the ARROWS to move through the program listings one at a time: up/down/left/right.
+ Use PAGE to scroll a whole page up or down.
+ Enter the channel number.
Find something to watch
Search programming for the next 12 days. Press INFO on your remote once, while you’re in the
guide or twice while watching a program to access more info. Here, you can chose to:
+ Watch the program.
+ Find other showings and more episodes of a
program.
+ Search “More Like This” and fi nd other
similar programming.
+ Rate a program between 1 and 4 stars. If the
program is part of a series, you’ll see “Rate
Series” instead of “Rate It”.
+ Record the program or series. You can also
cancel recordings here.
5
Control
Control your TV in ways you never imagined. Pause live TV when your best friend calls, view an
instant replay, or rewind your favorite scenes over and over again — all with a push of a few
buttons on your remote.
Playback controls
Status bar
The status bar appears whenever you use a playback control such as pause, rewind, or instant
replay. It gives you details about the progress of the program you’re watching.
Pause live TV
When you need to pause live TV, press PAUSE and the program will stay paused for up to 15
minutes. Press PLAY when you want your program to resume.
Rewind a live program
Press REWIND to move up to four times faster than normal. The arrows on the status bar show
what speed you’re rewinding at. Press PLAY to resume watching at normal speed.
Catch up with a live TV program
When you pause or rewind a live program, you can go back to the live broadcast by pressing
LIVE.
View an instant replay
Immediately repeat the last 15 seconds of a live program or a recording by pressing . Continue
pressing until you arrive at the part you want to replay. Every additional press jumps back 15
more seconds.
6
Parental Controls
We believe our customers should decide what
TV content is best for their family. That’s why
we give you the tools to block programming
that you determine is inappropriate. Whether
you want to block certain channels or
titles, we make it easy. You can even block
programs by rating and hide titles so they
won’t appear in the program guide.
Create a PIN
To use parental controls, you need to create a personal identifi cation number (PIN).
+ Press SETTINGS twice on your remote to access Settings.
+ Use the ARROWS to highlight “Parental Controls”.
+ From the side menu, use the ARROWS to highlight “Set PIN”.
+ Enter your new 4-digit PIN and press SEL.
+ Re-enter the same PIN for confi rmation and the PIN is set.
Update your PIN
+ Press SETTINGS twice to access Settings.
+ Use the ARROWS to highlight “Parental Controls”.
+ From the side menu, use the ARROWS to highlight “Modify PIN” and press SEL.
+ Enter your current PIN.
+ Enter your new 4-digit PIN.
+ Re-enter the new PIN for confi rmation and your PIN is updated.
Tip: If you don’t activate parental controls, all channels and content with all ratings will be
accessible to all household members.
7
Block it
When you decide certain programs aren’t appropriate for your family, simply block them by using
your remote.
+ Press SETTINGS twice on your remote to access Settings.
+ Use the ARROWS to highlight “Parental Controls”.
+ From the side menu, use the ARROWS to select “Channel Blocks”, “Ratings Blocks”, “Block Not
Rated”, “Content Blocks” or “Time Blocks” from the menu and set your personal preferences.
For additional information on parental controls, visit optimum.net/parentalcontrol
Preferences
If the way you want it is the way you want
it, you’ve got the ability to customize your
experience to match your desires. Manage
your personal program library whenever and
as often as you like.
Recording options
Depending on whether you’re recording a
show just once or if you’re recording the entire
series, you have a range of recording options
as follows.
One-Time
Recording
Series
Recording
Record — Choose this episode only (default) or series
Playback — Choose to record in both HD and SD formats,
in HD format only, or in SD format only.
Keep — Choose until you delete, up to 14 days (episode default)
or until space is needed (series default)
Stop — Change the recording’s stop time from on time (default)
to up to 3 hours after airing.
Save Latest — Choose to record all episodes, or up to 5 episodes
(default).
Series Option — Choose to record all episodes (default), new episodes
only, or those that air at a specifi c time and/or day.
8
Set your preferences
Press DVR on your remote or go to Channel 1001 to get the Recorded List. Use the ARROWS to
highlight “Preferences” on the right-hand menu and press SEL. A list of options will appear that
can be customized including:
+ Sort List by Most Recently Recorded: Easily fi nd the episode or series you want by sorting your
recorded list alphabetically or by record date.
+ Enable Folders: Recorded series programs are automatically organized into folders. If you
want all programs to be listed individually, you can disable folders. The only exception is HD.
Programming recorded in HD will automatically be grouped in an HD recording folder.
+ Set Record Episode Options: Create your own personal preferences for when you record an
episode.
+ Set Record Series Options: Create your own personal preferences for when you record a series.
Record
Optimum gives you the ability to record up to 15 programs at once, even while you’re watching
something else.
Record a program that you’re watching
If you like what you’re watching, it’s
easy to start recording it.
+ Press REC to get to Recording
Options.
+ Use the ARROWS to highlight
“Record” and press SEL.
By choosing “Record”, you instantly
begin recording the program using
default settings or your personal
preferences.
9
Record a program from the program guide
+ Press GUIDE on your remote.
+ Find the channel with the program you want to record.
+ See above and follow the steps for “Record a program you’re watching”.
Record a series that
you’re watching
+ Press REC to get to Recording
Options.
+ Use the ARROWS to highlight the fi rst
instance of “Record” and press SEL.
+ Select “Series” then press SEL.
+ Use the ARROWS to highlight “Record”
on the right and press SEL.
By choosing “Record”, you instantly
begin recording using default settings
or your personal preferences. If you want to customize this recording, you are given the choice to
change the recording options for this recording only.
Record a series from the program guide
+ Press GUIDE to access the program guide.
+ Find the channel with the program you want to record.
+ See above and follow the steps for “Record a series that you’re watching”.
Tip: HD programs that you record can only be viewed from an HD cable box.
To view recordings on both SD and HD cable boxes, be sure to record in SD.
10
Watch
When you’re ready to watch the programs you’ve recorded, just follow these easy instructions.
Find your recordings
All of your recorded programs and
programs that are currently recording are
in the Recorded List. To access it, press DVR
on your remote or go to Channel 1001.
Watch your recordings
+ Press DVR or go to Channel 1001 to
access the Recorded List.
+ Use the ARROWS to highlight what you
want to watch and press SEL.
+ Highlight “Play” on the right-hand
menu and press SEL.
Watch your recordings in another room
+ Press STOP on the program that you’re currently watching.
+ Switch to the new TV and press DVR or go to Channel 1001 to access the Recorded List.
+ Use the ARROWS to highlight the program you want to watch and press SEL.
+ Highlight “Resume” on the right-hand menu and press SEL to resume watching.
11
Play a recording in progress
+ Press DVR on your remote or go to Channel
1001 to get the Recorded List.
+ Use the ARROWS to highlight the program
that is currently recording. An active
recording will have a red dot next to its
name. If the program you’re looking for is a
series, you’ll fi nd it in the series folder.
+ Choose “Play from beginning” or “Play from
current location” and press SEL.
Bookmarking
Now, if you’re interrupted while watching a program you recorded, it’s automatically bookmarked,
so you won’t lose your place. Your DVR lets you pick up right where you left off .
+ Press DVR or go to Channel 1001 to get the Recorded List.
+ Use the ARROWS to highlight the program you want to play back.
+ Select “Resume” from the right-hand menu to continue watching the program where you left
off or choose “Restart” to watch from the beginning.
12
Manage
Making changes to your preferences is easy too. You can edit or cancel scheduled recordings for
a program or series in no time.
Edit your scheduled recordings
+ Press DVR on your remote or go to Channel 1001 to get the Recorded List.
+ Highlight “Scheduled List” on the right-hand menu and press SEL.
+ Choose the program from the scheduled list you wish to change.
+ Highlight “Modify Recording” from the right-hand menu and press SEL.
+ Use the ARROWS to highlight any option you wish to change and press SEL.
+ When the change is made, use the ARROWS to highlight “Accept Changes” on the right-hand
menu and press SEL.
Modify a series
recording
+ Press DVR or go to Channel
1001 to get the Recorded List.
+ Highlight “Scheduled List”
on the right-hand menu and
press SEL.
+ Select “Modify a Series” from
the right-hand menu.
+ Use the ARROWS to highlight
the series you wish to change
and press SEL.
+ When the change is made,
use the ARROWS to highlight
“Accept Changes” on the right-hand menu and press SEL.
When you modify a series, it will only aff ect future episodes of the series. It doesn’t aff ect the
episodes you’ve already recorded.
13
Edit a recording
in progress
+ Press DVR on your remote or go to
Channel 1001 to get the Recorded List.
+ Use the ARROWS to select the
program that is currently recording
and press SEL.
+ A list of options will appear in the
right-hand menu. Choose “Stop
Recording” or “Edit Record Time” and
press SEL.
DVR folders
When you record 2 or more programs of the same name, your DVR creates a folder and groups
the recordings together on the Recorded List. The number to the right of the folder name shows
how many episodes are in that folder.
An HD Recordings folder will always appear at the bottom of the Recorded List. On both HD and
SD digital cable boxes, the HD Recordings folder will group all HD recordings on your DVR.
If you want to disable DVR folders and display individual recordings in your Recorded List, see
“Set Your Preferences” on page 8.
Manage your DVR on the go
Manage your recordings anytime, from anywhere using optimum.net or the Optimum App.
You’ll need an Optimum ID to access your DVR away from home. If you don’t have one or don’t
remember it, go to optimum.net/idhelp or Channel 903 on your TV.
+ Visit optimum.net, sign in with your Optimum ID and password, and select “DVR” next to “TV” in
the top navigation bar.
+ Download the Optimum App at optimum.net/app.
14
Check your
recording space
+ Press DVR on your remote or go to
Channel 1001 to get the Recorded
List.
+ Highlight “Clean-up My DVR” from
the right-hand menu and press SEL.
+ At the top of the” Clean-up
My DVR” screen, you’ll see the
percentage of space currently
being used
Cancel a program scheduled to record
+ Press DVR or go to Channel 1001 to get the Recorded List.
+ Highlight “Scheduled List” on the right-hand menu and press SEL.
+ Use the ARROWS to select the program you want and press SEL.
+ Highlight “Cancel Recording” on the right-hand menu and press SEL.
+ Highlight “Yes, Cancel this Recording” and press SEL.
Cancel a series scheduled to record
+ Press DVR or go to Channel 1001 to get the Recorded List.
+ Highlight “Scheduled List” on the right-hand menu and press SEL.
+ Use the ARROWS to highlight the series you wish to cancel and press SEL.
+ Select “Cancel a Series” from the right-hand menu and press SEL.
+ Highlight “Yes, Cancel this Series” and press SEL.
Canceling a series will aff ect only the future episodes of the series and won’t aff ect the episodes
that have been recorded already.
The light gray section of
the bar shows how much
space is being used.
The dark gray section
of the bar indicates how
much space is available.
15
Delete
Want to delete something you’ve already watched? Free up recording space to make room for
more of your favorites.
Delete a program
+ Press DVR on your remote or go to
Channel 1001 to get the Recorded
List.
+ Use the ARROWS to highlight the
program you want to delete and
press SEL.
+ Highlight “Delete” from the right-
hand menu and press SEL.
+ Highlight “Yes, Delete” from the
warning screen to delete.
Once a program has been deleted, it
will no longer be available.
Delete a folder
+ Press DVR or go to Channel 1001 to get the Recorded List.
+ Use the ARROWS to highlight the folder you want to delete and press SEL.
+ Highlight “Delete All Episodes” from the right-hand menu and press SEL.
+ Highlight “Yes, Delete” from the warning screen to delete.
Once a folder has been deleted, its content will no longer be available.
Delete a program from Clean-up My DVR
+ Press DVR or go to Channel 1001 to get the Recorded List.
+ Highlight “Clean-up My DVR” on the right-hand menu and press SEL.
+ Use the ARROWS to highlight the program you wish to delete and press SEL to instantly
delete it.
Once a folder has been deleted, it will no longer be available.
16
Delete a folder from Clean-up My DVR
+ Press DVR on your remote or go to Channel 1001 to get the Recorded List.
+ Highlight “Clean-up My DVR” on the right-hand menu and press SEL.
+ Use the ARROWS to highlight the folder and press SEL.
+ Highlight “Delete Entire Folder” and press SEL to instantly delete it.
Once a folder has been deleted, it will no longer be available.
Troubleshooting
Here are a few quick tips:
+ If you’re not getting a picture or you see a blue or black screen, check that your TV and cable
box are plugged in and powered on. Then make sure all of your connections are secure.
+ Try resetting your cable box by unplugging the power cord it from either the wall outlet or
the box itself. Wait about fi ve seconds, then plug it back in and allow the box to reboot, which
takes about 3 minutes.
+ Make sure that your TV is on the correct input by pressing TV INPUT on your Optimum remote,
or TV/VIDEO, INPUT or SOURCE on your TV manufacturer’s remote, until you see a picture on
your screen.
+ To ensure you’re getting the best HD picture on your TV, visit optimum.net/picturequality
+ If you can’t fi nd your recordings when you press DVR, simply tune to Channel 1001 to access
your Recorded List.
+ Still have questions? You’ll fi nd more answers online. Visit optimum.net/support
DVR is available at an additional monthly charge. Equipment fees apply. Not available in all areas. See optimum.com/mydvr for
details. Requires Optimum TV with a cable box or CableCARD, Optimum-authorized modem and wireless home router. Minimum system
requirements apply and Optimum App requires application download and installation. Terms & conditions apply. All trademarks and
service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered
trademarks of CSC Holdings, LLC. ©2017 CSC Holdings, LLC.
