Mitigate downtime and
compliance risk.
Built-in automation powers a
unified view across tools for
rapid resolution and guided
remediation ensures critical
business service SLAs can be
met—while maintaining
auditable, traceable records.
Bridge operating models.
Drive operational efficiency
across IT and distributed teams,
with embedded standards
and service ownership best
practices. With clear
accountability, your teams
spend less time firefighting
and more time innovating.
Benefit from fast time
to value.
PagerDuty can be configured and
implemented in days,
not months. With 700+
integrations, it works out of
the box, adding value to your
existing tech stack and making
it easy to adopt.
Build operational resiliency to power
compliance and innovation
Leading Innovators in Financial Services trust PagerDuty including 45% of the Fortune 500 financial services organizations
Financial institutions have been running fast with new technologies that enable their digital
transformation—making them increasingly exposed to cyberattacks. The blast radius can go as far as
disrupting entire markets, prompting heavy penalties and fines. To mitigate the risk of operational failures
and revenue loss, organizations need a platform that scales teams and powers major incident workflows.
PagerDuty has helped us get
incidents to the right set of
people faster than ever
before, with the touch of a
button so that clients can
continue to use the trading
platform without interruption.
Hamed Silatani
Head of Application Services
IG Group
Why PagerDuty?
A global leader in digital operations management, PagerDuty is an automation-led, AI-powered
platform to manage the entire incident lifecycle more efficiently. Surface actionable alerts only,
automate critical workflows and enhance cross-functional collaboration to deliver reliable, safer
customer experiences.
FINANCIAL SERVICES
SOLUTION BRIEF
Power end-to-end incident management
MOBILIZE RESOLVE DOCUMENT
MITIGATE
LEARN
DETECT
Mobilize Teams
Guided Incident
Remediation
Post-Incident
Analysis
Response
Maintain Vital
Comms
Learning
Improve
ITSM
Analytics
Close the loop
with continuous
improvement
AI & Automation
Achieve operational efficiency at scale
Reduce manual toil with AI and automation and
advanced ChatOps and ITSM integrations:
– Normalize data from disparate monitoring tools
and automate diagnostics and remediations.
– Automate critical workflows and get guided
remediation throughout the incident lifecycle.
– Manage incidents from Microsoft Teams / Slack.
Drive compliance standards for critical
business services
Leverage embedded service ownership
best practices:
– Align services directly to responders for seamless
mobilization.
– Configure your services at scale, assess their
health at-a-glance and run automated testing.
– Benefit from bi-directional sync with major
solutions like JIRA, ServiceNow, and BMC Helix.
Engage in proactive communications
Keep internal stakeholders, executives and
customers in the loop:
– Use PagerDuty Copilot’s genAI to generate status
updates with a few clicks—and manage
mission-critical tasks smarter and faster.
– Provide internal and external partners or
customers with visibility via status pages.
Foster continuous improvement
Turn every incident into an opportunity that reveals
how your organization really works:
– Combine data from disparate tools to uncover
patterns across incidents, tools, teams and time.
– View and leverage key metrics and insights to
proactively improve incident resolution.
– Document and report on all actions taken during
response without context switching.
Monitoring & Observability
DevOps & Lifecycle
Cloud Infrastructure
Security
ChatOps & Collaboration
Infrastructure Automation
Customer Service
ITOps & ITSM
PagerDuty Operations Cloud
Unite teams in a single platform built for operational resiliency to reduce costs, mitigate risk and accelerate innovation.
With PagerDuty, financial services institutions can:
AI-Based Foundational Data Model
Flexible APIs and 700+ Integrations
What our customers see:
*IDC Business Value White Paper, sponsored by PagerDuty January 2021 | Doc. #US47011820
795%* ROI 74%* Less downtime
Learn more at pagerduty.com
