Rev.02.2022
Page 7 of 9
(b) Product will not, directly or indirectly, by Customer or by any third party, be used in any of the following
applications: U.S. FDA Class III medical devices; Health Canada Class IV medical devices; European Class III
medical devices; or similar classifications by any regional, national, or local governments; applications involving
permanent implantation into the body and life-sustaining medical applications.
19. Technical Assistance
Any technical advice, assistance, testing or reports furnished by Supplier or any of Supplier’s affiliates to Customer with
respect to (i) the selection or use of the Product delivered to Customer or (ii) the storing, handling or usage of Product
(collectively, the “Technical Assistance”) will be given and accepted at Customer’s sole risk, and Supplier will have no
liability whatsoever for the use of, or results obtained from, the Technical Assistance. Customer agrees that Supplier or
Supplier’s affiliates, agents, officers, directors, employees, representatives and insurers will not be liable or responsible for
any aspects of the Technical Assistance, including the preparation and delivery thereof. Customer agrees to indemnify
Supplier or Supplier’s affiliates, agents, officers, directors, employees, representatives and insurers from and against any
and all loss, damage or liability resulting from demands, claims, suits, or actions with regard to any action relating to the
Technical Assistance. The indemnity provided will include, but not be limited to court costs, attorneys’ fees, costs of
investigation, costs of defence, settlements, and judgments associated with such demands, claims, suits or actions. The
indemnification will survive the cancellation, termination, completion, or expiration of this Agreement.
20. Limitation of Liability
(a) Except for such representations, warranties or guarantees as cannot be excluded by virtue of the Consumer
Guarantees Act 1993 (New Zealand) or the Competition and Consumer Act 2010 (Australia), all terms, conditions,
warranties or undertakings whether express or implied, statutory or otherwise, oral or written, relating to the sale
of Product, or to this Agreement are excluded to the fullest extent permitted by law.
(b) Customer must examine Product upon delivery. If Product is not of merchantable quality, does not conform to
any agreed specification or has defects, Customer must notify Supplier in writing within thirty (30) days of
delivery. If Customer does not notify Supplier within thirty (30) days, Customer will be deemed to have accepted
the Product as being of merchantable quality, free from defects and compliant with the agreed specification.
(c) Supplier has the right to examine the Product subject of a notification under paragraph (b) and Customer must
either return the Product to Supplier, or if they are not capable of redelivery, Customer must make the Product
available for inspection by Supplier and permit Supplier to take samples.
(d) Supplier’s liability to Customer will not in any case exceed and will be completely discharged by:
(i) replacing the Product or supplying equivalent Product; or
(ii) paying the cost of replacing the Product or of acquiring equivalent Product,
and the limitation will apply to liability howsoever arising whether in contract or in tort (including negligence).
In no circumstances will Supplier be liable to Customer for any indirect, incidental, consequential or special loss,
including loss of profits, sales, market, goodwill or reputation, or any special or exemplary damages (even if
Supplier or Customer were advised of the possibility of such loss or damages).
(e) Customer will indemnify Supplier for all liabilities, losses, damages, costs or expenses suffered or incurred by
Supplier as a result of any of the following:
(i) Supplier’s compliance or attempted compliance with Customer’s instructions regarding the Product;
(ii) Customer’s failure to:
A. provide or display safety information on or relating to the Product;
B. comply with laws relating to the use, sale, marketing, labeling or marking of Product; or
C. detect and bring to Supplier’s attention matters for which Supplier may become liable, whether for
negligence, under legislation or otherwise;
(iii) any statement Customer makes about the Product without Supplier’s written approval;
(iv) the use of Product by Customer or a third party;
(v) any loss, damage or injury to a person or Customer’s property or to others arising out of the use or possession
of the Product, whether that Product is used singularly or in combination with any other substances or
processes; or