SUCCESSFULLY RESOLVING CLAIMS:
Geng Dorothy Home to Kansas
PROGRAM
Nichols Ballroom - Business Are
12:15 pm Registraon/Sign-In
12:50 pm Welcoming Remarks
JereyV.Hill,Esq.,Hill&LambLLP(OR/WA)
Chair,EagleInternaonalAssociates,Inc.
Program Introducon
MitchellA.Orpe,Esq.,TriblerOrpe&Meyer,P.C.(IL)
1:00 pm Early and Oen: Evaluang Your Claim and Launching Endgame
Moderators: LaurieA.LoeschnerEsq.,Brinker&Doyen,LLP(MO)
SeanM.Sturdivan,Esq.,SandersWarren&Russell,LLP(KS/MO)
Panelists:
StevenG.Kaufman,SeniorSupervisoryAorney,AmericanFamilyInsurance
Company
BrianMark,AssistantVicePresident,MajorClaimsUnit,ZurichNorthAmerica
AlisonVanDyke,ClaimsSpecialist,AssistantVicePresidentClaimsCorporate
Soluons,WestportInsuranceCorporaon
2:15 pm BREAK
2:35 pm Mass Injury Claim
Moderators: TheodoreJ.Waldeck,Esq.,WaldeckLawFirmP.A.(MN/WI)
JohnE.Bordeau,Esq.,SandersWarren&Russell,LLP(KS/MO)
Panelists:
JerryBedell,President,Tecum,Inc.
ChristopherC.IIi,J.D.,SeniorClaimsExpert,SeniorVicePresident,Property
&CasualtyBusinessManagement,SwissReAmericaHoldingCorporaon
CynthiaKhin,LifeSciencesCasualtyResoluonDirector,BerkleyLifeSciences
JamesB.Miller,VicePresident-Claims,IntrepidInsurance
3:45 pm Insurance Agent Liability and Exposure
Moderators:DanielJ.Ripper,Esq.–Luther-AndersonPLLP(TN)
MelvinJ.Davis,Esq.,RemingerCo.,LPA(OH)
Panelists:
JohnNesbi,ClaimsSpecialist,AssistantVicePresident,ClaimsCorporate
Soluons,WestportInsuranceCorporaon
MichaelOstler,ManagingClaimsDirector,AllianzGlobalCorporate&
Specialty–FinancialLines
JayShelton,SeniorVicePresident,RiskManagementServices,AssuranceAgency
4:55 pm Closing Remarks
5:00 pm Cocktail Recepon
Francesca’s Greenhouse Lounge
6:00 pm Dinner
Restaurant Rosso
TO REGISTER
See Aached GUEST Registraon Form
EAGLE INTERNATIONAL ASSOCIATES, INC.
Presents
SUCCESSFULLY RESOLVING CLAIMS:
Geng Dorothy Home to Kansas
March 7, 2017
Hotel Sorella
Kansas City, Missouri
Hotel Registraon Due By FEBRUARY 13
th
SEMINAR Registraon Due By MARCH 1
st
VENUE:
HotelSorella
901West48
th
Place
KansasCity,MO64112
816-753-8800
www.hotelsorella-countryclubplaza.com
Complimentary Wi-Fi in guest rooms, European Breakfast in
Francesca’s Greenhouse Lounge, Fitness Center and local shule
service based upon availability within a 5-mile radius.
CONFERENCE FEE: Complimentary
HOTEL ROOM RESERVATIONS:
Hotelroomreservaons aremade through Terri Napolitani,
not with the hotel. Payment will be made by presenng a
crecitcardatcheck-in.PleasecompletetheGuestRegistraon
FormforHotelRoomReservaons.
Room Rate: $199
Check In:  3PM
Check Out:11AM
Please join us for a recepon and dinner following the seminar.
CONTINUINGEDUCATIONCREDITAPPROVALS
4.0AdjusterCreditHoursforFloridaandOklahoma
3.0AdjusterCreditHoursforTexas
4.0Agent/ProducerCreditHoursforKansasandMissouri
4.0LegalCreditHoursforIllinois
4.5LegalCreditHoursforKansasandWisconsin
4.8LegalCreditHoursforMissouri
Eagle Internaonal Associates, Inc. is an internaonal network of independent law rms, adjusters and
claims related service providers throughout the United States and Europe.
The membership of Eagle Internaonal Associates, Inc. is commied to diversity and inclusion in all
endeavors of the organizaon. A statement of Eagle’s diversity policy is set forth on our website
at www.eagle-law.com.
Formoreinformaon,pleasecontactTerriNapolitaniat
terri.napolitani@eagle-law.comor702-221-1399
MODERATORS and PANELISTS MODERATORS and PANELISTS
Jerry Bedell-In1994,JerryBedellfoundedhiscurrentcompany,TECUM,whichprovides
a variety of claims and ligaon management and related consulng services to insurance
companies,self-insuredcompanies and law rms. During his me with TECUM,on behalf of
hisclientsMr.Bedellhasdirectlyhandledcomplexligaonandclaimswithlargeexposures.He
regularlyservesasaconsultantonligaonprocessesandestablishingdefensecounselguidelines.
Healsoassistsclientswithmanagingligaoncostsvialawrmauditsandlegalbillanalysis.He
hastesedonseveraloccasionsasaclaimspraccesandstandardsexpert,andasanexperton
legalfeesandligaoncostmanagement.PriortocommencingTECUM,Mr.Bedellservedfor22
yearsinvariousclaimscapaciesintheinsuranceindustry,includingadjuster,supervisor,claims
manager,mul-stateclaimsmanagerand,nallyNaonalLigaonManagerforZurichAmerican
InsuranceCompany.Duringhiscareer,Mr.Bedellhaspersonallymanagedover3,500lawsuits,
involvingallinsurancelinesandincludingclassacons,massligaonandmul-partysuits.He
hasbeenafrequentspeakeratABAanddefensecounselassociaonsaroundthecountry.Among
hismanyaccomplishments,Mr.Bedelldevelopedabudget-basedelectroniclegalbillingprocess
forwhichhewasgrantedaUnitedStatesPatent.
John E. Bordeauis a partner at Sanders Warren & Russell, and has been with the
rmsinceitsdoorsopenedin1999.JohnislicensedinstateandfederalcourtsinKansasand
Missouri.HislawdegreeisfromtheUniversityofKansas.Hisundergraduatedegreeisfrom
SacredHeartUniversityinFaireld,Conneccut.Johnhasbeenpraccinglawfor21years.His
currentpraccefocusesonprofessionalliability,complexligaon,productsandconstrucon
claims.JohnisanacvememberofCLMandDRI,andiscurrentlyservingatthePresidentofthe
KansasCityCLMChapter.JohnhasbeennamedaSuperLawyereveryyearsince2013.Heisa
ceredinstructorwithCLM’sconnuingeducaonprogramandpresentsregularlyonclaims
handlingtopics.
Melvin J. Davis is a shareholder at the law rm of Reminger Co. LPA., focusinghis
legal pracce in several areas including, employment, government liability and professional
negligence.Addionally,Melvinhasextensiveexperiencerepresennglong-termcarefacilies
includingtrialexperience.Melvinhasalsodevelopedanappellatepraccerepresenngclients
before AppellateCourts throughoutOhio,the Ohio SupremeCourt and the U.S. Sixth Circuit.
MelvinwasrecentlyratedbySuperLawyers’asaRisingStar.
Melvin’stalentsgobeyondthecourtroom,ashepreviouslyservedontheExecuveBoardasLegal
CounselforKidsVongofCentralOhio,anon-protorganizaondedicatedtocreanglifelong,
informed voters among today’s youth. He was also appointed by the Columbus City Council
totheColumbusRecordsCommission.Duetohisaccomplishments,Melvinwasrecognizedin
Who’sWhoinBlackColumbus,whichcelebratestheaccomplishmentsofAfricanAmericansin
thecommunity.
Jerey V. HillisapartneratHill&LambLLPaninsuranceandtrialpraccelawrmin
Portland,Oregon.HeisathirtyyearplustriallawyerwhoconcentrateshispracceinOregon
andWashingtonintheareasofcomplexinsurancecoverageandbadfaithaswellasdefenseof
professional, re, environmental and nancial liability claims. Je received his undergraduate
degree in economics from Washington State University in 1978 and his law degree from the
UniversityofPugetSoundin1981.HeisadmiedtopracceinallcourtsofthestatesofOregon
andWashington.HeisamemberoftheOregonAssociaonofDefenseCounsel,TheInternaonal
AssociaonofDefenseCounsel,DefenseResearchInstute,TheCLMandisafrequentcontributor
toinsuranceandtrialrelatedpresentaonsthroughouttheUnitedStatesandEurope.
Christopher C. IliisaseniorvicepresidentandseniorclaimsexpertwithSwissRe.
Beforejoiningthe reinsuranceindustry,he praccedlawfor10 yearsin Missouri andKansas.
He specialized in productsliability and medical malpracce defense. He is a graduate of the
UniversityofKansasLawSchool. Chrisstudieslegaland claimstrendsas partof hisworkfor
SwissRe.Hehasspokentoinsuranceindustrygroupsaroundthecountryonissuesofinterestto
underwritersandclaimshandlers.Chrisconsultsinternaonallyonproductsliabilityclaimsand
masstorts.Hisrecentworkhasfocusedondevelopingtechniquestoassesstherealriskversus
theperceivedriskofcasualtyexposures.ChrisisadmiedtoallcourtsinMissouri,the8thCircuit
CourtofAppealsandtheUSSupremeCourt.
Steven G. Kaufman works for American Family Insurance Company supervising
outsidecounselintheCentralUnitedStates.HealsoprovideslegalsupporttotheClaimsDivision.
InthepastSteveworkedasoutsidecounselforseveralmajorinsurancecarriersandasaplains’
aorney.StevereceivedhisB.A.fromtheUniversityofNebraskaandhisM.A.PhilosophyandJ.D.
fromtheUniversityofMissouri-Columbia.
Cynthia KhinistheLifeSciencesCasualtyResoluonDirectorforBerkleyLifeSciences.
Sheisalsoaclaimsandligaonmanagementexpertwithsubstanalexperiencemanagingand
direcnghighexposureligaon,coverageligaon,pharmaceucalandmedicaldeviceproduct
liabilityligaon,ligaonmanagementformasstortsandclassaconsandprofessionalliability
(e.g.LPL&E&O)ligaon.Ms.Khinisresponsibleforpharmaceucalandmedicaldeviceclaim
invesgaonand selementoversight,defense counselselecon,ligaonmanagement,trial
preparaon/supervision,claimreserveauditsandassessments.Ms.Khinplacesahighpremium
ondelivering exceponal resultswhile providinghighquality serviceand expersetothe Life
Sciencesindustryformorethan25years.
MODERATORS and PANELISTS MODERATORS and PANELISTS
Laurie A. LoeschnerisapartnerinthelawrmofBrinker&Doyen,L.L.P.Sheis
agraduateofMaryvilleUniversityandWashingtonUniversitySchoolofLaw.Sheislicensedto
praccelawinMissouri(bothStateandFederalCourts).Sherepresentsclientsinawiderange
ofrstandthirdpartyclaimsincludingpremisesliability,thirdpartycriminalacts,condominium
andhomeownerassociaonliability,relosses,restaurantliability, construconliability,mass
torts,personalinjury,wrongfuldeath,productsliability,badfaith,andinsurancefraud.Laurie
hasexperiencewillallaspectsofligaon,includingrstandsecondchairjurytrialexperience.
In Spring 2013, Laurie and another partner at the rm obtained a defense verdict aer a
2-weekjurytrialofaclaimagainstanapartmentcomplexforthewrongfuldeathofatwenty-
montholdtoddler.Lauriehasalsobeensuccessfulonasummaryjudgmentmoonsinvolving
anythingfromanexculpatoryclausetoacaseinvolvingasignicantinjuryfromanelectricshock
fromanallegedly defecvedrinkingfountain. Laurie, alongwith another partner inthe rm,
has conducted risk management seminars to several of the rm’s clients. The programs have
illustratedtheimportantaspectsofmanagingriskandaddressingtheinvesgaonofaccidents
andclaims.LaurieisamemberofCommunityAssociaonsInstute,MissouriOrganizaonof
DefenseLawyers,andtheBarAssociaonofMetropolitanSt.Louis.
Brian MarkisanAssistantVicePresidentoftheZurichMajorCaseUnit.Brianhas12
years’ experience with Zurich managing a case load of complex personal injury and property
damageclaimsthroughouttheUnitedStates.BrianworksinZurich’sOverlandPark,KSoce.
PriortoworkingforZurich,BrianwasapartnerwiththelawrmofSnsonMorrisonHeckerLLP
inKansasCity.Brian’spraccewithSnsonMorrisonHeckerLLPconsistedprimarilyofdefending
propanecompaniesinpersonalinjury propaneexplosion casesacross the country. Brian is a
graduateoftheUniversityofKansasandtheUniversityofNebraskaCollegeofLawwherehewas
OrderoftheCoifandLawReview.Heisalicensedadjustorin14statesandamemberofboth
theKansasandMissouriBar.
James B. MillerisClaimsVicePresidentforoneofW.R.Berkleysnewestcompanies,
Intrepid Direct Insurance which specializes in wring franchise businesses. Prior to Intrepid,
JimmanagedaspecialtyteamhandlingEPLIandgeneralliabilityclaimsforZurich.Jim’sclaims
career spans over 30 years and has managed claims teams for various regional and naonal
carriersincludingTravelers,Fireman’sFund,SecuraandAmericanFamilyhandlingcommercial
and personal lines claims. He graduated from Missouri Western with a degree in Business
AdministraonandobtainedhisCPCUin1995.
John NesbihasmanagedcommercialinsuranceclaimsatSwissRe(previouslyERC)for
17years.Forthelast10years,hehashandledinsuranceagentserrors&omissionsclaims.Hehas
alsohandledmedialiability,aorneysexcesse&o,architectsandengineerse&o,realestatee&o,
generalliability,andpublicentyclaimsforthecompany.BeforejoiningSwissRe,Johnpracced
lawandalsoworkedasajudiciallawclerkforastateappellatecourtjudge.JohnhasaJ.D.from
theUniversityofMissouriSchoolofLawandaBachelorofJournalism,alsofromtheUniversity
ofMissouri.
Mitch Orpe,asEagle’saorneyrepresentavefortheStateofIllinois,MitchOrpeis
afoundingmemberandformermanagingdirectorofTriblerOrpe&Meyer,P.C.,aChicagolaw
rmservingtheinsuranceandbusinesscommunies.Hewasoneofsixlawyerswhoformedthe
rmin1984.Hispracceisdevotedtothedefenseofvariousprofessionalandcasualtyclaims
andtothe resoluonof insuranceandreinsurancedisputes.He hasbeen acvein ligaon,
arbitraonandothermethodsofalternavedisputeresoluonandhasservedbothasadvocate
andarbitrator.HehasbeenlistedinalledionsofEuromoneyPublicaons’GuidetotheWorld’s
LeadingInsuranceandReinsuranceLawyersandinWho’sWhoLegal,Insurance&Reinsurance.
He has also been named as an Illinois “Super Lawyer” and to the Illinois Network of Leading
Lawyers,inrecognionofhisworkasaninsuranceandreinsurancelawyer.
Mitchhasdevotedmorethan35yearsofservicetotheprofession,holdingnumerousleadership
posions and chairing several seminars for the American Bar Associaon, among others. He
recentlycompletedhisthree-yeartermontheABAsBoardofGovernors,aswellasitsFinanceand
AuditCommieesaerservingformanyyearsonitspolicy-makingbody,theHouseofDelegates.
HewasthechairoftheABAsSeconOcersConference,inwhichcapacityherepresentedthe
approximately240,000membersoftheseconsanddivisionsoftheAmericanBarAssociaon.
Previously, he served as chair of the ABAs 30,000-member Tort Trial and Insurance Pracce
SeconandoftheABAsStandingCommieeonConnuingEducaonoftheBar.Hewasalso
vicechairoftheABAsPresidenalCommissionontheUnintendedConsequencesoftheBillable
Hour(UnitedStatesSupremeCourtJusceStephenG.Breyer,honorarychair)andhasbeena
memberoftheFederaonofDefense&CorporateCounsel,theIllinoisStateBarAssociaonand
theChicagoBarAssociaon.Mr.Orpehasbeenafrequentauthorandspeakeronmanytopics
dealingwithinsurance-relatedclaimsandligaoncostcontrolforCLM(BadFaith,TortLiability
andCoverageforGunViolence)andtheAmericanBarAssociaonandhasauthoredmanyarcles,
including “Reinsurance,” a chapter in West Group’s Law and Pracce of Insurance Coverage
Ligaon and “Insurance Producers” in the Illinois Instute for Connuing Legal Educaon’s
ProfessionalLiabilityhandbook.Hehasprovidedtrainingandin-servicepresentaonstoahost
ofinsurancecompaniesandotherindustrygroupspertainingtoinsuranceandreinsuranceissues
andcoverageandbadfaith.
MitchisagraduateoftheUniversityofIllinois,whereheearnedhisbachelorsandmastersofarts
degrees.Heisa1978graduateofthatinstuon’sCollegeofLaw.
MODERATORS and PANELISTS MODERATORS and PANELISTS
Michael OstlerisManagingClaimsDirectorwithAllianzGlobalCorporate&Specialty
(“AGCS”)—FinancialLines.HehasaBachelorofArtsdegreeineconomicsfromtheUniversityof
Illinois,ChampaignandaJurisDoctordegreeformDePaulUniversityCollegeofLawinChicago.
Mr.Ostlerworkedasanaorneyinprivatepraccefrom1989unl1996.Hethenworkedasa
LawyersClaimsSpecialistatCoregis/WestportInsurancefromSeptember1996unlNovember
2001.Mr.OstlerbeganworkingatFireman’sFundInsuranceinNovember2001.Heworkedas
a Senior Adjusterhandling complex lawyers and accountants claims unl promotedto claims
Supervisor in February 2003. He began working for AGCS in January 2015 and is presently
supervisingateamhandlinginsuranceagentserrorsandomissionsclaims.Mr.Ostlersuccessfully
completedtheRegisteredProfessionalLiabilityUnderwriterProgram(RPLU)IN2000.
Daniel J. RipperisapartnerinthelawrmofLuther-Anderson,PLLPinChaanooga,
Tennesseeandhasbeeninpraccesince1992.Heislicensedinallstateandfederalcourtsin
bothTennesseeandGeorgia,aswellastheSixthandEleventhCircuitCourtsofAppealandthe
UnitedStatesSupremeCourt.DanreceivedhisBAfromtheUniversityofNotreDamein1989and
hisJDfromtheUniversityofTennesseein1992.Sincethatme,hehasrepresentedcorporaons
andotherbusinessesaswellasindividualsinavarietyofcivilandcriminalcases.Hispracce
primarily focuses on the defense of insureds in auto, product and legal malpracce maers
alongwiththefrequentlyassociatedcoveragedisputes.Healsorepresentsprofessionalsbefore
licensinganddisciplinaryboardsandindividualsinsignicantcriminalmaers.Hehasextensive
trialexperience,bothjuryandnon-jury.HeisamemberoftheTennesseeBarAssociaon,the
GeorgiaStateBarandtheAmericanBarAssociaon.
Jay SheltonistheSeniorVicePresidentofRiskManagementatAssuranceAgency.With
over19yearsofexperience,heisanexpertintradionalandenterpriseriskmanagementacross
mulple business industries. He has hands on experience in performing a full range of risk,
insurancemanagement,andcompliancefunconsaswellasextensiveexperienceinProfessional
LiabilityInsurance,E&OandD&Oligaon,cyberriskmanagement,realestateandnancialrisk
modeling,andbusinessconnuityplanning.PriortojoiningAssurance,Jayheldriskmanagement
rolesforseveralFortune500companies,includingTrinityIndustriesandGECapital.Heearnedan
MBAfromtheUniversityofNotreDameandBachelorofScienceinCriminalJuscefromIndiana
Universityandisa memberof theProfessionalLines UnderwringSociety andRisk Insurance
ManagementSociety.
Sean M. SturdivanisapartneratSandersWarren&RussellLLP,aninsurancedefense
rmwithocesinKansasCity,Missouri;OverlandPark,Kansas;andSpringeld,Missouri.Mr.
Sturdivan is licensed in the state and federal courts for Kansas, Missouri, and California. He
received his B.S. in Internaonal Business from Baker University, a small liberal arts college
in Kansas, and his J.D. from the Universityof Oregon. Since graduangfromlaw school, Mr.
Sturdivanhasrepresentedbusinessesandindividualsinawidevarietyofcivilclaims.Hiscurrent
praccefocusesmainlyonthedefenseofinsuredsinauto,professionalliability,productliability,
andemploymentmaers.Mr.SturdivanisanacvememberofCLM,DefenseResearchInstute,
MissouriOrganizaonofDefenseLawyers,andthestatebarassociaonsforKansasandMissouri.
Mr.SturdivanhasbeenratedAVPreeminentbytheMarndaleHubbellLawDirectoryandnamed
asaKansasSuperLawyersRisingStar(2011-2016).HelivesinOlathe,Kansas,withhiswifeand
5children.
Alison VanDyke is Assistant Vice-President with the FinPro Claims team of Swiss
Reinsurance Corporate Soluons in Overland Park, Kansas. She currently manages, monitors
and develops resoluon strategies for the following North American Specialty excess lines of
insurance:directorsandocers,cyberandtechnologyandhealthcareprofessionalliability.She
alsohasmanagedassociatedcoverageligaonthroughouttheUnitedStates.Beforejoining
SwissReinsurance, she worked atMedia Professional Insurancewhereshemanagedligaon
involvingFirstAmendmentclaims.ShewasalsoanAssistantCountyCounselorwiththeJackson
CountyCounselorsOce,represenngtheCountyincivilligaonmaers.Shehasalsoserved
asanadjunctinstructoratAvilaUniversity,teachingbusinessandmedialawcoursestograduate
andundergraduatestudents.Alison earnedher J.D.fromtheUniversityof MissouriatKansas
CityandislicensedinMissouriandKansas.SheholdsaB.S.inJournalismfromtheUniversityof
Kansas.
Theodore J. WaldeckofWaldeckLawFirmP.A.,locatedinMinneapolis,Minnesota,
islicensedandpracceslawinMinnesota,WisconsinandNorthDakota.Heisa2004graduate
ofCreightonUniversityandaJ.D.graduateofTheUniversityofSt.ThomasLawSchoolin2008.
HeisamemberoftheHennepinCountyandMinnesotaStateBarAssociaons;theMinnesota
DefenseLawyersAssociaon;theStateBarofWisconsin;theTwinCiesClaimsAssociaon;CLM
InternaonalProductsLiabilityCommiee;andEagleInternaonalAssociates,Inc.Mr.Waldeck
praccesininsurancedefenseprovidingdefensetobothsurpluslinesandstandardlinecarriers
withprimaryemphasisindefenseofproductsliability,professionalliability,andchurchclaims.
Hotel Registraon Due By FEBRUARY 13
th
SEMINAR Registraon Due By MARCH 1
st
TO REGISTER
See Aached GUEST Registraon Form